COMPANY INFORMATION

 

Illstreet

 

 

Our Company

 

 

Your Company

 

Illstreet and You

 

Affiliates

 

 

 

 

 

Terms of Use

 

Privacy Policy

 

Shipping & Returns

 

 

SHIPPING & RETURNS

ILLSTREET's preferred freight company is BAX Global, the shipping rates are calculated for the Continental U.S. The price includes insurance and necessary material to get your product to your door in the safest manner possible. Shipping terms are FOB shipping point. International shipping is available. International shipping charges are not available online and will need to be determined.

All orders for less than five yards of fabric will be folded. Fabric in quantities over 5 yards will be rolled.

Please note that there is on average a 1.5 week lead time on some hoods due to the popularity of carbon fiber right now. If a hood is backordered longer than two weeks you will have the option to cancel your order at no charge provided there is not a shipment pending for the order and the manufacturer has not received payment to manufacture the item(s). If you must cancel your order our standard restocking fee will apply. All Cancellations must be received in writing.

All orders are sold on an as-is, where-is basis. Item(s) should be inspected and tested immediately before signing for them. By signing for a shipment, you acknowledge that you have received the item in good order, free of any and all damage and defects. Any physically damaged items should not be accepted for delivery. We will not accept your claim if you sign for a damaged item. In the rare event that your item is damaged or defective your claim must be made in writing and dated within 3 days of the attempted delivery of merchandise. If the item is damaged you must wait for the shipping company to complete the claim before a credit or replacement part can be sent to you. During this time we may require you to return the part to us. You may not install the product on your vehicle during this time. Please note that sometimes modification will be required to fit an aftermarket item. Return Merchandise Authorization Number(s) (RMA#) must be assigned prior to returning any items. Any package returned without an RMA# will be refused. Items must be returned in original packaging in the condition in which it was shipped by us. Sales invoice must accompany ALL returns, warranties and cores. No refund on electrical items, special orders or items over 10 days old. Return freight charges are buyer
ís responsibility. Returned item will be tested and a replacement issued if item is found to be defective. Customer will be charged our standard restocking fee of 30% for any returned item found not to be defective.

If the above procedures are followed, the defective item will be repaired or replaced at ILLSTREET's discretion. The purchase amount will be refunded if repair or replacement is not possible; however S&H costs are not refundable. Improper handling, physical damage, or acts of God void any warranty. ILLSTREET reserves the right to cancel any order for any reason.

 

 

 

 

 

 

 

Web site hosting
Visit Servtex

 

illstreet Home | Shop | Forums | Gallery | Company Information