ILLSTREET's preferred freight company is BAX Global,
the shipping rates are calculated for the Continental U.S. The price
includes insurance and necessary material to get your product to your door
in the safest manner possible. Shipping terms are FOB shipping point. International shipping is available.
International shipping charges are not available online and will
need to be determined.
All orders for less than five yards of fabric will be folded. Fabric in
quantities over 5 yards will be rolled.
Please note that there is on average a 1.5 week lead time on some hoods due to the popularity of carbon fiber right now. If a hood is backordered longer than two
weeks you will have the option to cancel your order at no charge
provided there is not a shipment pending for the order and the
manufacturer has not received payment to manufacture the item(s). If
you must cancel your order our standard restocking fee will apply. All
Cancellations must be received in writing.
All orders are sold on an as-is, where-is basis. Item(s) should be
inspected and tested immediately before signing for them. By
signing for a shipment, you acknowledge that you have received the
item in good order, free of any and all damage and defects. Any
items should not be accepted for delivery. We will not accept
your claim if you sign for a damaged item. In the rare event that
your item is
damaged or defective your claim must be made in writing and
dated within 3 days of the attempted delivery of merchandise. If
item is damaged you must wait for the shipping company to complete
the claim before a credit or replacement part can be sent to you.
During this time we may require you to return the part to us. You
may not install the product on your vehicle during this time. † Please note that sometimes modification
will be required to fit an aftermarket item. Return Merchandise
Authorization Number(s) (RMA#) must be assigned prior to returning any
items. Any package returned without an RMA# will be refused. Items must be
returned in original packaging in the condition in which it was
shipped by us. Sales invoice must accompany
ALL returns, warranties and cores. No
refund on electrical items, special orders or items over 10 days
old. Return freight
charges are buyerís responsibility. Returned
item will be tested and a replacement issued if item is found to be defective. Customer
will be charged our standard restocking fee of 30% for any returned
item found not to be defective.
If the above procedures are followed, the defective item will be repaired
or replaced at ILLSTREET's discretion. The purchase amount will be
refunded if repair or replacement is not possible; however S&H costs
are not refundable. Improper handling, physical damage, or acts of God void
any warranty. ILLSTREET reserves the right to cancel any order for any reason.